Our Leadership and Management Courses
Click a course title to view the course outline PDF
Effective Leadership - Are you aware of the impact your management leadership style has on others? Is it the most appropriate for enabling others to perform and achieve results? This one or two day course will provide delegates with a range of management leadership styles and the ability to judge when best to use each of them.
Introduction to Management - This intensive two-day program introduces the new manager to the fundamentals of the managerial role. The course combines the essential skills of time management, leadership skills, managing people and their performance, planning and change management.
Challenging Poor Performance - Managers and team leaders have a key role to play in organisations – particularly getting the best out of their team. Sometimes a manager may face situations where they need to improve performance either of the whole team or individuals. This course outlines how managers can improve performance in an effective way without having a negative or adverse impact.
Change Management - Managing change successfully is an essential management skill in today’s fast-paced business world. This course introduces participants to a range of change management principles, practices and techniques, to ensure that implementation of change is successfully and seamlessly managed throughout the organisation.
Developing Team Performance - Successful companies realise that in an effective team, all members are committed and responsible for output. Because of this, team building skills are important not only for those who lead teams, but also for those who work as part of a team. This carefully structured, hands-on two day workshop equips both leaders of teams and team members with the vital skills they need to build powerful teams.
Effective Appraisals - Appraisals are a vital to the successful running of any organisation. When conducted successfully, the appraisal process can motivate staff, decrease staff turnover and improve results. This course focuses on equipping delegates with an understanding of the processes of preparation, appraisal, feedback and monitoring. It provides support to develop the crucial skills, techniques and strategies to allow managers to implement effective appraisal systems.
Effective Communication Skills - Good communication is fundamental in all aspects of your working life. Breakdowns in communication affect customers’ satisfaction, working relations within the team and with work colleagues and result in a lower rate of productivity.
Influencing People - This course enables the delegate to act with greater precision and credibility when communicating with other people. It explores the effect communication styles and interpersonal skills have on the ability to persuade others, and will help the delegate develop powerful techniques to put across ideas in a dynamic winning way.
Managing Conflict in the Workplace - With employees facing ever increasing levels of aggression in the workplace, conflict management is vital. This course focuses on equipping the delegate with the skills to cope effectively when conflicts occurs, and be able to reduce the likelihood of it arising in the first place.
Managing Effective Meetings - Meetings can be enormously resourceful events or they can be a drain on time, energy and motivation. This course enables delegates to learn the skills, techniques and strategies to plan, lead and participate effectively in meetings of all kinds: from impromptu, on the spot discussions between colleagues, to formal presentations and meetings with external suppliers or clients.
Managing People - This course equips participants with practical tools and techniques to enhance their ‘people skills’. It focuses on improving your self-understanding and personal effectiveness as well as developing an understanding of what motivates other people.
MBTI Workshop - The quality of working relationships, both within a team and with colleagues in any business, is fundamental to its success. MBTI (Myers-Briggs Type Indicator) allows people to develop a deeper understanding of their own preferred style and impact in the workplace, and therefore gain some insights into how they might sometimes need to adjust their “natural” style to get good results.
Motivation Workshop - Everyone faces frustrations in their life, both at home and at work, but the key to being successful in life and at work is handling your frustrations. How you react to frustration will depend in part on your personality, but you can choose how you react. This workshop offers a practical guide on what motivates and de-motivates people. It also examines how to maximise performance and achieve the best results from individuals and teams.
Performance Management - This course equips participants with practical tools and techniques to ensure staff achieve peak performance. It covers dealing with poor performers, enhancing the performance of those performing at a satisfactory level and developing the ‘stars’.
One to One Mentoring Program - This program consists of 4 modules and is aimed at ensuring that coaching and personal development is embedded into working practice. Contact us for more details
Presentation Skills - This course offers simple, easy to practise tools to help you cope with nerves, get your message across memorably, structure your material for the best impact and present effectively to audiences of varied sizes. It is fun and effective with plenty of opportunities to develop and practise your skills in a supported environment.
Supervisor Skills - This course focuses on understanding the role of a supervisor / team leader and the importance of developing the skills required to be successful in this role.
Team-Building - Working as part of a team is crucial to the success of any organisation. This course focuses on how to build a successful team, and equips the delegate with essential leadership techniques and strategies for getting the most out of their team.
Managing Home Workers Effectively - Managing home working staff requires a different approach to communication and performance management to be successful. Setting simple ground rules can provide the framework for a flexible workforce that meets organisational needs at the same time as benefiting work-life balance.